A support and tailor-made support

We offer you a personalized support, from the framing of your project to the follow-up of the results.

4 key steps
in your support

1. Analysis of your needs

We work closely with your teams to define your needs and challenges together. We then work with you to establish a structured and personalized support plan that fits your teams and your budget.

2. Preparation and implementation
of the project

We collaborate with your functional and technical teams to parameterize, adapt and customize the solution. From the beginning to the end of the implementation, we offer you an agile and efficient support.

3. Delivery of the solution

Our teams support you during the launch of the solution with webinars and training days, to maximize the support of your users.

4. Handling and follow-up of adoption

The Customer Success team, supported by all of Objow's resources, supports you on a daily basis, throughout your use of the solution, to optimize your customer journey and experience.